Which is the best way to set up Ooma?
The easiest way to set up your Telo is with your iPhone or Android smartphone. Visit the app store on your phone and search for the “Ooma Setup” app. Install the app and follow the instructions. STEP 1Get the Ooma Setup App If you don’t have a smartphone or cannot install the app, you can visit ooma.com/activate on your computer.
How long does it take to set up an Ooma system?
After you have completed the activation process, you may plug in your Ooma system following the instructions in the Quick Start Guide. The first time your system connects to the Ooma service, it may need to download a software update. This normally takes less than 5 minutes, but can, under certain circumstances, take as long as 30 minutes.
How can I connect my Ooma base station to the Internet?
The Ooma Setup app contains instructions that will guide you through connecting your Base Station to the Internet. You can connect in two different ways: Wi-Fi or Ethernet. If your Base Station needs a software upgrade, the Ooma logo will blink purple while it is downloading the newest version.
Where do I plug in my Ooma Telo air?
If you’d rather use a hardwired connection, insert one end of the included Ethernet cable into the INTERNET port on the back of the Base Station. Connect the other end of the cable to an open port on your router. Make sure your Base Station is plugged in and that it has powered on and downloaded any applicable updates.
How do I access my Ooma home phone?
In order to access your Ooma device, please follow these instructions: Connect your computer’s Internet port to the HOME port on the Telo Base Station or Phone Genie with an Ethernet cable Open a web browser on your computer and navigate to http://setup.ooma.com or http://172.27.35.1
Where do I hook up my Ooma Telo base station?
You have already activated your device online, including selecting a phone number. You have picked out a place to hook up your Ooma Telo Base Station where it has a wired (not wireless) access to your high speed Internet connection.
How can I Return my Ooma to the store?
You can initiate the return process by contacting a member of our Customer Care team. If you purchased your Ooma device through a third-party retailer, you will need to consult their return policy. The Ooma Customer Care team cannot assist you with returning your equipment to a third-party retailer.