Where is Secret Escapes based?

London , United Kingdom
Secret Escapes is a members-only British travel company selling heavily discounted luxury hotel stays and trips through its website and mobile app….Secret Escapes.

How do you contact Secret Escapes?

To explore your cancellation options, please follow this link to your Secret Escapes account. If you do not see your booking in your Secret Escapes account, please call us on +44 (0) 203 608 0135 (Mo-Su 09.00-20.00).

How much does it cost to join Secret Escapes?

For access to our members-only rates, all you have to do is sign up to Secret Escapes with your email address and nothing else. It doesn’t cost a penny, and never will. In return, we’ll give you access to curated hotels and holidays, often with added perks to make your stay extra special.

How do Secret Escapes make money?

Secret Escapes sells heavily discounted luxury hotel stays and holidays to anyone who signs up to their email newsletters, and offers up to 70% discounts by convincing hotels to flog their spare rooms at cheaper prices, creating profit where there would otherwise have been none.

Who is the CEO of Secret Escapes?

Alex Saint is the Co-founder & CEO of Secret Escapes. Prior to this, he worked as Chief Executive at DMC Digital Ltd. He was the Consultant of Teletext Holidays. He served as Publisher at ThisisTravel –Associated Newspapers.

Is Secret Escapes a travel agent?

Here at Secret Escapes, we act as a travel agent and, for certain deals, as a tour operator to select and showcase unbeatable hotel offers and holidays around the world.

Is Secret Escapes free to join?

Secret Escapes is a service that helps negotiate “exclusive rates” for luxury hotels in the UK and abroad. In order to access the best rates, you’ll need to sign up with your email address, but membership is free. Secret Escapes acts as your agent to help you find the nicest hotels and holidays at the best price.

How do I delete my secret escapes account?

You have various rights under data protection law, including the right to request access to the personal data we hold on you, and a right to request that we delete all such personal data. You can delete your account in the account section, but for all other requests please contact [email protected].

Is Secret Escapes a member of ABTA?

They’re also agents for ABTA and ATOL protected products, which basically means that you can book your holiday in the knowledge that your money is safe. As an added benefit of using Designer Travel via Secret Escapes, our members will receive an airport lounge pass* for all travellers in your party.

Has anyone got a refund from secret escapes?

Secret Escapes is unable to refund any stay without the permission of the hotel. If the hotel does agree to a refund, Secret Escapes will assist members as appropriate. In these situations, hotels should refund 100% of the cost of the trip to customers.

Is Secret Escapes ABTA?

Who is Alex saint?

Where are the Secret Escapes offices in London?

Secret Escapes headquarters is located at 4th Floor 20 Holborn, Greater London. Where are Secret Escapes offices? Secret Escapes has an office in Greater London. How many offices does Secret Escapes have?

Are there any travel restrictions for Secret Escapes?

For all members due to travel in the coming weeks: With the world opening up again, the situation with the Covid-19 travel restrictions is ever-changing and individual Governments are making independent decisions. Please continue to follow your government’s travel advice.

How do I Cancel my Secret Escapes flight?

If your stay is outside of the cancellation period stated on your booking confirmation, and you need to cancel due to Covid-19 travel restrictions, you can submit a cancellation request via the form below choosing “I am no longer able to travel due to change in Government Travel Advice” as a cancellation reason.

Do you have a case number for Secret Escapes?

If you have already submitted an enquiry and have a case number, please do not submit another enquiry, respond to the email directly with the case number. If you have media enquiries, please fill out our Media Enquiry Form .