What is Service Desk Certification?

Top Help Desk Certifications

  • HubSpot Academy.
  • ITIL Foundation.
  • Google IT Support.
  • Comptia A+
  • Udemy IT Help Desk Professional.
  • Microsoft IT Support.
  • Network+
  • HDI – CSR.

Do you need certifications for help desk?

How to Become a Help Desk Technician. While a formal education may help you get the job, a college degree is not necessary to become a help desk technician. IT certifications will prove that you have the skills to handle the job.

How do I become a help desk?

To become a help desk technician, you first must complete a high school diploma or equivalent. Though some jobs require a bachelor’s degree in computer science or a related field, some help desk tech jobs only require an associate degree and on the job training.

Which certification is best for desktop support?

Top Desktop/Network Support Certifications For Your Career In 2021

Rank Certification Organization
1 Network 5 Certification EC-Council
2 CompTIA Network+ CompTIA
3 Cisco Certified Network Associate Security (CCNA) Cisco
4 Certified Network Computer Technician (CNCT) ETA

What do I do after helpdesk?

Here are three career paths to consider.

  1. Cloud and systems administrator. Network and systems administration is a natural next step from the IT help desk.
  2. Network ops and security expert. Cybersecurity is a top-of-mind concern in every sector and industry.
  3. IT manager.
  4. Endless possibilities.

Which certification is best for application support?

Top Application Support Specialist Certifications For Your Career In 2021

Rank Certification Organization
1 Certified Network Computer Technician (CNCT) ETA
2 Certified Instrumentation Specialist (CIS) IAHCSMM
3 Certified Information Security Manager (CISM) ISACA
4 Master Project Manager (MPM) AAPM

Is help desk a good career?

Working the IT help desk can be a great entry-level job. As a help desk professional, your core responsibilities are to provide technical help and support; that could mean setting up and repairing computers or responding to a customer’s question about how to use their computer.

How much does the Google IT certification cost?

Google Career Certificates could help you prepare for a tech sector job.

Course Name Platform Cost
Google IT Support Professional Certificate Coursera $39 per month after free trial
Google IT Automation Professional Certificate Coursera $39 per month after free trial

How much does IT help desk make?

Help Desk Technician Salary

Annual Salary Hourly Wage
Top Earners $55,000 $26
75th Percentile $47,500 $23
Average $41,936 $20
25th Percentile $35,000 $17

Is Helpdesk a good job?

Is there a certification for it help desk?

This IT help desk certification program is a low-risk, low-cost way for people to gain the skills they need to get a well-paying entry-level job in the IT support field.

Which is the best certification for help desk analyst?

Most Common Certifications For Help Desk Analyst 1 Certified Network Computer Technician (CNCT) Certified Network Computer Technicians are expected to obtain knowledge… 2 Security 5 Certification More

Which is the best online help desk course?

Udemy IT Help Desk Professional Udemy’s IT Help Desk Professional course is an advanced customer service training that teaches reps how to become help desk specialists. After covering basic troubleshooting fundamentals, this online course unpacks complex customer roadblocks that are common in an IT or customer support role.

Which is the best certification for IT support?

Move up in IT Career with one of these top +free IT, Technical Support, Help Desk & Customer Service courses, certifications, trainings and classes available online. 1. Google IT Support Professional Certificate (Coursera) 2. Google IT Automation with Python Professional Certificate (Platform) 3. IT Help Desk Professional (Udemy) 4.