What happens if my UPS package is stolen?

UPS. As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS. (You need the seller’s contact information if you want to go this route.)

Who is responsible if a UPS package is stolen?

A: Ronna Branch, a spokeswoman for UPS, said if one of its drivers releases a package and it is stolen, UPS is liable for the contents unless the shipper instructs the company to release the package no matter what.

Can UPS steal packages?

If your package was delivered, yet stolen, UPS will take no responsibility. If, however, you file a police report with your local police station, UPS will cooperate.

What do I do if my package was stolen?

Someone Stole Your Package: 5 Ways to Recover Stolen Deliveries

  1. Contact the Sender. If you know that the package was definitely delivered but was probably stolen, the next step is to contact the sender.
  2. Report It to FedEx, UPS, or USPS.
  3. Report It to Amazon.
  4. File a Police Report.
  5. Talk to Your Credit Card Company.

How long do UPS investigations take?

How long will UPS take to investigate damage or find my lost package? Depending on the country, the process to investigate a damaged or lost package generally takes 8 to 15 business day.

How do I report a stolen USPS package?

By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form.

How many packages does UPS lose a day?

Nationwide, more than 1.7 million packages disappear every day, contributing to a total of $25 million in lost goods and services, the report found.

How do I report a stolen UPS package?

UPS lost packages:

  1. Call 1 (800) 742-5877 – speak with customer service for a tracking update.
  2. Ask neighbors if they received the package.
  3. Wait 24 hours after the expected delivery date and time to file a claim.
  4. Start a claim with UPS here. . .

Where are the ups locations in the Bronx?

UPS Access Point® 510 E 187TH ST BRONX, NY 10458 Inside R & M Tax Multiservices

What should I do if my package is stolen from ups?

As a shipper, these are the following steps you will go through when working with UPS to locate a lost package: 1. Report the Missing Package: It’s actually required by UPS that shippers report any lost or stolen packages after waiting 24 hours after the delivery time.

What happens if I Leave my UPS package unattended?

Even if you give permission for a package to be left, it is still up to the UPS delivery driver’s discretion whether to leave the package unattended. If you have a UPS InfoNotice, it means one of two things: your package has been delivered or it was stolen.