What do I do if my FedEx package is stolen?

FedEx. If you have a lost or stolen package, FedEx lets either you or the seller file a claim to cover your losses. The company typically covers up to $100 of the total value of the shipment or the full amount that you insured.

Will FedEx refund a stolen package?

FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim for the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.

What happens when someone steals a package from your doorstep?

If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Different retailers have different policies and processes for handling stolen items, but you’re usually entitled to a refund or a replacement.

Does FedEx leave packages at front door?

If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient’s door. If no signature is required, the shipment will be left at the recipient’s door.

How does FedEx investigate stolen packages?

How do I know if FedEx lost my package? You can check it 24/7 for immediate updates. If your claim is lost, FedEx will perform a “trace” to try and locate where it went missing. They will notify you when it has been resolved as lost or found by email.

Who is responsible for package stolen from porch?

If your stolen package was delivered by a major postal carrier such as USPS, UPS, or FedEx, you should file a claim with the respective shipping company. If you know your package has been stolen, you could reach out to the sender or seller about a possible replacement or refund.

Can I sue FedEx for stealing my package?

3 attorney answers You can sue FedEx in small claims court, though you might have a difficult time proving your case. First, the firm is a debt relief agency according to the U.S. Bankruptcy Code.

Does FedEx deliver door to door?

Choose from a variety of shipping services and find the best option for your international shipments. Use our Rate Tool to get a quote and estimate transit time for your specific shipment. Wake up to absolute certainty with our early-day delivery to key global markets – customs cleared, door-to-door.

Will FedEx deliver to backdoor?

Out and about? Customers can tell FedEx where they would like their package delivered, for example, “Leave it at the back door.” Need it now? By providing their signature online or in advance of the delivery, customers can authorize FedEx to deliver their packages, even if they are not home to receive them.

Does FedEx actually investigate?

When this happens, you will need to file a claim with FedEx so the company can begin an investigation to either locate the lost parcel or compensate you for its loss.

Does FedEx really investigate lost packages?

What to do if your FedEx box is stolen?

But here is what you need to do in case the box or letter is stolen from your porch. You will need to file a claim. FedEx has a limit of value that they place on all shipments. So if your package is worth more than $100, you will want to pay for the extra value to insure your item.

Can a FedEx package be delivered to your porch?

Enter FedEx Delivery Manager ®. This tool empowers you to request to have packages delivered to nearby locations instead of your porch. With convenient and secure package pickup nationwide at FedEx Office, Walgreens and other locations, you won’t have to worry about packages being stolen from your porch.

What should I do if my package was stolen from my front door?

If you were unlucky enough to have a package stolen from your front door, here’s what you need to do. If your mail was stolen, follow these steps to be reimbursed or to receive a replacement item. If you suspect your package was stolen, the first thing you should do is check your purchase confirmation email for tracking information.

Can a package be stolen from the front porch?

Every package that is delivered is at risk of being stolen. It seems like more people are having their boxes removed from the front porch now more than ever. In order to keep your delivery safe until you get home, there are some simple ways to avoid the loss and headache of being ripped off.