Is Sitel still in business?

Group Acticall, the current owner and operator, acquired Sitel in 2015….Sitel.

What are the products of Sitel?

SITEL delivers custom solutions to clients through digital CX, business process outsourcing (BPO), talent management, analytics, and CX consulting….SITEL Philippines’s BPO services and pricings

• Manufacturing.
• Retail.
• Banking & Financial Services.
• Telecoms.
• Travel & Hospitality.
• Technology.
• Government.
• Utilities.

What does Sitel stand for?

The original SITEL (Systems International TELemarketing) was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies.

What services does Sitel offer?

We provide solutions to our clients’ customers via phone, chat, email and social media. As a global CX leader, we deliver 3.5 million unique experiences every day for 400+ clients through business process outsourcing (BPO), digital CX, training and talent management and CX consulting and analytics.

What is train line process in Sitel?

Work culture was amazing Worked as a customer service associate (BPO) for a process called the Trainline, where customers call in to purchase train tickets all across United Kingdom, Issued train tickets and processed refunds and cancellations to clients, Further worked on Web chat process for Trainline (Chat Process).

What is the work in Sitel?

What kind of work will I be doing? As a Sitel at Home associate, you will be taking inbound customer service calls, including billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting.

What are Sitel like to work for?

Sitel is an excellent place to work. Sitel feels like a family. Everyone is so welcoming and friendly. They have amazing job offers and career paths. As we have many campaigns there’s so much learning and experience to take advantage of.

What do Sitel UK do?

Sitel is a contact centre which takes on several clients wishing to outsource their services to high end companies. Sitel is a call center. It has several campaigns at each site. Each campaign is a group of people, each working for/with the same brand by answering calls and/or e-mails from the brand’s customers.

What is good about Sitel?

Sitel at Home offers real work from home jobs that allow associates to deliver exceptional customer support for some of the world’s best brands. Sitel at Home associates enjoy a flexible work-life balance with the tools and resources to deliver the best customer experience from the comfort of their home.

Who owns Trainline?

Trainline Holdco Limited
Trainline/Parent organizations