How do I see old conversations on Cisco Jabber?

Path is as below:

1. XP – C:\Documents and Settingssername\Local Settings\Application Data\Cisco\Unified Communications\Jabber\CSF\History.
2. Vista – C:\Userssername\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History.
3. Win7 – C:\Userssername\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History.

Does Jabber keep chat history?

Where the Jabber chat history is stored? Jabber for windows will create a history of last 99 messages in an IM conversation. These will shown in a greyed out state to indicate history when a IM conversation is opened. When a conversation reaches 100 messages the client will loop and overwrite the history.

Are Cisco Jabber messages saved?

You can save your chats from Jabber to your Outlook account, whether you connect to an Exchange server or use Office 365. Your admin has to set you up for this feature. , choose Options > Outlook and then check Save chat sessions to “Cisco Jabber Chats” folder in Microsoft Outlook.

Where are Cisco Jabber chats stored?

Local Chat Archive This option is enabled by default. Chats are stored in this folder in a subfolder called MyJabberChats.

How do I export Jabber chat history?

To save the Jabber chat history between users, please follow the steps below:

1. Right-click in the chat window.
2. Select the Save Chat.
3. Choose the location where you would like to save your chat.
4. Name your chat session.
5. Select Save.

How do I view Jabber logs?

How can I read the troubleshooting logs for Cisco Jabber for iOS?

1. Download iTools or iFunbox (Windows/Mac).
2. Start iTools or iFunbox to connect iPhone/iPad through USB.
3. Navigate to the Logs folder: Jabber > Library > Application Support > Logs.
4. Copy the log files to your local computer.

How do I export my Cisco Jabber chat history?

How do I delete chat history in Cisco Jabber?

How do I delete the chat history in Cisco Jabber IM for iOS?

1. Tap Chats to open the Chats page. You should see a list of all the contacts who have a chat history.
2. Tap the Edit button in the upper-left corner of page.
3. Tap Clear at the top left.
4. Tap Clear All Chats.
5. Restart the Cisco Jabber app.

Can Cisco Jabber chat be monitored?

Yes. The instant-messaging function of Jabber is restricted for work use only. It is designed for use in situations in which communication via email or telephone is not effective or practical. Users should be aware that these communications will be monitored and retained.

How do I view Cisco Jabber logs?

Can Cisco Jabber conversations be monitored?

Use the appropriate software to silently monitor or record calls. Jabber doesn’t currently support monitoring notification tone or recording notification tone. You can use silent monitoring and call recording functionality only. Jabber doesn’t support other functionality such as barging or whisper coaching.

How do you collect Expressway logs?

Navigate to Maintenance > Diagnostics > Diagnostic logging as shown in the image.

1. Select Advanced Support Log configuration at the bottom of the page as shown in the image.
2. Mark the checkboxes as shown in the image.
3. Select Start new log as shown in the image.
4. Expressway-Edge.

How to clear Jabber’s chat history logs?

Tap Chats to open the Chats page. You should see a list of all the contacts who have a chat history.

Where are Jabber conversations stored?

Cisco Jabber content and conversations are automatically stored in the Smarsh immutable cloud Connected Archive, or content can be sent to an archive of your choice, for compliant, long-term retention.

What are the features of Cisco Jabber for Windows?

Jabber for Windows also has the capability to perform Cisco Computer Telephony Integration (CTI) with Cisco deskphones . This allows Jabber for Windows users to use their Cisco deskphone as their Jabber telephony device when perform call actions from the Jabber user interface.