How do I contact Telus corporate?

Get support by contacting one of our phone numbers below.

How do I use Telus Business Connect?

1. Log in to your Business Connect Voice Manager.
2. Go to Settings.
3. Click Phones & Numbers.
4. Click Phones.
5. Scroll down and click Download/Activate Apps.
6. In the drop down, select Activate Existing TELUS Business Connect for desktop.

How do I cancel my Telus business account?

If you wish to proceed with an account or service cancellation, the fastest and easiest way is to do so by logging into your My TELUS profile and filling out a Business Service Request to that intent. You can learn more in our Business Service Request FAQ. You can also contact us.

How do I call forward my Telus Business Connect phone?

Business Connect users or Admins can call forward your extension to another phone number.

1. Click Settings > Call Handling & Forwarding.
2. In the call handling list, enter the phone number you wish to forward the calls to.
3. Click Save.

Can you contact TELUS by email?

As a TELUS Internet customer, TELUS email is free to you. If you would like to create a new email account, call us at 1-888-811-2323 and one of our representatives will be happy to assist you. Visit email.telus.net (or mail.google.com/a/telus.net)

How do I file a complaint with TELUS?

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687. At TELUS, our goal is to satisfy our customers and we welcome opportunities to improve our service.

What is Business Connect Telus?

TELUS Business Connect™ is a premium small business VoIP phone system that allows you to easily manage calls – on your computer, mobile phone, or at your desk – and connect your team from anywhere. With three hosted pbx plans to choose from, there’s a perfect fit for your business.

What is Telus VoIP?

Voice over Internet Protocol, more commonly referred to Voice over IP or VoIP, is a technology that allows users to make telephone calls anywhere, even outside the office.

What happens if you don’t pay your Telus bill?

If you miss your payment(s), your service may be disconnected and you’ll be subject to a reconnection fee. Your credit rating may also be affected. Late charges of 3% compounded monthly (42.58% per year) are applied to any overdue balance starting one calendar day after the date shown on your invoice.

How much does it cost to cancel Telus contract?

If you cancel your service term you will be subject to a cancellation fee. The fee is $20 per month for each remaining month on your service term with a maximum of $400 and a minimum of $100.

How do I forward my Telus home phone?

Call Forward variable

1. From your home phone, dial * 72 or #72. Listen for three beeps and then a dial tone again.
2. Dial the number to which you want your calls forwarded.
3. When that phone is answered, you will hear an intermittent dial tone confirming that call forwarding is activated.

Why does Telus support small businesses in Canada?

TELUS Business is a proud supporter of Canadian business. That’s why we’re committing $1M in funding, local advertising and mentorship to showcase their incredible stories and community impact.

What is the phone number for Telus secure business?

TELUS Secure Business. Billing and Account inquiries. 8am – 5pm local time, Monday – Friday; 24/7 Technical Support. 1-855-818-3587.

What do you need to know about Telus device care?

TELUS Device Care will replace your smartphone or mobile phone in the event of damage or device failure. Spend less time managing your calls and more time on your business with a new professional call handling app for your smartphones and tablets.

How much do I save with Telus business plan?

Save $20 per line off your monthly bill. Save $25 per line off your monthly bill. We offer a variety of add-ons that suit your business. Use the data, minutes and texts included in your Canadian rate plan for $9 per day while roaming in the U.S. and $13 per day in 190+ international destinations.