How do I contact first buses?

You can call us on 0345 646 0707. Our lines are open from 8am to 6pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents.

What time do busses start running in Leeds?

around 5am – 11pm
Leeds has a big network of buses and trains which usually run from around 5am – 11pm, depending on the route. These can be used to get around the city centre or out into other parts of the city. You can use the Journey Planner to plan your route from start to finish, including walking, trains and buses.

How do I make a complaint to First bus Bristol?

Phone. Our customer services team can be contacted on 0345 646 0707 and this is the best option for a quick resolution.

Do buses give back change?

No in most cases, our drivers should be able to provide change however, they might have to offer a voucher if they don’t have enough change when you get on.

Is there a free bus in Leeds?

LeedsCityBus will follow the same route as the FreeCityBus, connecting Leeds’ rail and bus stations, business and shopping districts, the General Infirmary, Universities and Park Lane College. Still in a distinctive red white and blue livery, they will continue to run every few minutes.

Can you still pay with money on buses?

Yes, we are and there is no government advice currently to stop accepting cash, but please try to use the exact fare. However, we encourage all of our customers to buy tickets using the First Bus App or to pay by contactless card when boarding.

Can you pay by cash on a bus?

London buses are card only, so no need for cash. Choose a Visitor Oyster card, an Oyster card, a Travelcard or a contactless payment card to pay your fare. A single London bus journey costs £1.55 no matter how far you go (unlike the Tube zone fare system).