How do I contact Digicel Trinidad?

To speak with us in person simply dial 100 for mobile queries; 500 for Digicel+ queries, 600 for Business.

What is Digicel Play number?

1-868-866-PLAY (7529) or 500 from your Digicel mobile.

How do I speak to a Digicel representative?

Contact Us

  1. Customer Care Contact Information: Customer Care from Digicel mobile (local): 100/ 145 and select option 2.
  2. Corporate Address: Digicel Jamaica,
  3. MEDIA AND PUBLIC RELATIONS. All media and public relations queries should be addressed to:
  4. Work with us:
  5. CONNECT WITH US ONLINE.
  6. Live Chat Daily (8am-8pm)
  7. Social Media.

Does Digicel offer cable?

We’re using the latest and most powerful fibre optic technology in the world to give you the ultimate home entertainment experience – so you can watch TV, play online, stream movies and do more of what you want, the way you want, when you want. We are the only fibre to the home network in Jamaica!

How do I get my Digicel number back?

Visit one of our dealer stores with your SIM card holder or the PUK code or the month and date the sim card was purchased to get your number back.

How do I cancel my Digicel service?

To cancel the auto-renewal, dial *147# > select Quick Pick Bundles> Manage Plan or visit the My Digicel app, select My plans, then opt-out.

How do I find my Digicel number?

To find out your own mobile number, simply dial *129#. Once this is done, a confirmation message will come back to your phone displaying your mobile number.

How do you set up a Digicel play box?

– Simply connect the HDMI cable to the HDMI slot on back of your Digicel Play Box and your TV and on your TV source menu, select HDMI as your source….Step1: Firstly, ensure you have the following items:

  1. TV Set (Analogue/ Digital);
  2. A Digicel Play Box;
  3. VHF (Very High Frequency) Outdoor Antenna;
  4. Cables & Connections;

How much does Digicel charge per minute?

Prepaid Rates

Rate
Calls to Digicel Mobile $7.99/min
Calls to Digicel Mobile Rate $7.99/min
Data $20/MB
Data Rate $20/MB

How long does it take for a Digicel SIM to expire?

The following conditions will allow your SIM card to expire: No top-up done to account for more than 120 days. Damaged SIM card not replaced for more than 120 days. No sim activity for more than 120 days.

Can I fix expired SIM card?

There are no ways to recover or to reactivate SIM card that expires, the only solution is you have to purchase another prepaid SIM card to continue using its service.

How to pay your Digicel bill in Trinidad?

Paying my bill through MyDigicel app New Landing Page for your Digicel+ Account My PAL – (Personal Access Link) Linking Digicel+ account to MyDigicel Changing my Wi-Fi password Troubleshooting your Digicel+ Internet See more Home Support

Where can I find mydigicel plans for Trinidad?

MyDigicel Plans Home & Entertainment Top Up Support + Chat with Ruby 24/7 Store Locator Stay Connected Facebook Instagram Youtube

Can you use my Digicel app on Android?

This is to ensure that you have simply more of the best experiences interacting with us when you make your digital transactions. Please remember to stay safe during this time, and that MyDigicel App can be accessed via Android devices and Google Chrome With online access to your bill, Digicel makes payments convenient and simple!

When is my Digicel service to be installed?

Internet Fibre Phone Contact Hot Topics When will my service be installed? Understanding your Digicel+ bill My Bill is higher than expected Paying my bill through MyDigicel app New Landing Page for your Digicel+ Account My PAL – (Personal Access Link) Linking Digicel+ account to MyDigicel