How do I complain to Comcast?
Comcast complaints contacts
- Visit Customer Care.
- Call Customer Care on 1 (800) 934-6489.
- Email Customer Care on [email protected].
- Tweet Comcast Customer Care.
- Tweet Comcast.
- Watch Comcast.
Who is in charge of Comcast customer service?
Tom Karinshak
Hello, I’m Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast. We have a dedicated team of employees across the country working hard every day to make sure we deliver the superior experience you deserve.
Does Comcast have a complaint department?
If the problem does not clear up, please feel free to chat with us at www.xfinity.com/support/contact-us or call us at 1-800-XFINITY, and a customer service representative will attempt to address that issue. We will try to resolve any complaints you have concerning the quality of our signals promptly and efficiently.
How do I contact Comcast manager?
Call the Main Line for Comcast’s Executive Offices at (215) 286-1700. At this direct line to Comcast’s corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast’s top lawyer).
How do you file a complaint to Comcast?
Navigate to the website for the Better Business Bureau, which will attempt to negotiate a resolution to your complaint with Comcast. Select “File a Complaint” from the home screen. Note that the Bureau specializes in complaints that deal with advertising and customer service.
What is the Comcast customer support phone number?
Phone Number: The best number to call to reach a human at Comcast Customer Service Department is listed below: Customer Service, Billing & Technical Support: 800-266-2278. Dial the number and press “0” every time you are asked to input your number. Comcast set up a new service: 888-959-6783.
What are the Comcast customer service hours?
Weekdays: The hours of operation are based upon the location of the Comcast retail store. Typically, the customer service department is open Monday through Friday 8:30am to 7pm, local time.
How do I contact Comcast Xfinity?
If you continue to experience problems with the Comcast or Xfinity service, or if you have any questions or queries that have not been answered, it may be necessary to get in touch with the company’s customer service department. The main Comcast customer service phone number is: 1-800-XFINITY (1-800-934-6489).
