How do I check my Walmart status?

To track your order on Walmart.com:

  1. On Walmart.com, hover your mouse over Account in the upper-right corner.
  2. Select Purchase history. If you’re not logged in or are tracking a guest order, select the link to track. If you’re logged in to your account, scroll to the order you want to track.

Why can’t I track my Walmart order?

If you find no tracking information, there might be because of one of the following reasons: The orders that do not have tracking information available are in Processing status. Tracking information can take up to 48 hours to update after an order is shipped.

Where is my Walmart confirmation email?

If you no longer have your order confirmation email, you can view your information, such as order status and delivery dates, in Your AccountOpens in new window, next to the item you are inquiring about. If you have not received a confirmation email, please contact Customer CareOpens in new window.

How do I check in at Walmart without app pickup?

If you don’t have the Walmart app, you can call the store directly. Find the phone number under the store’s address in your Ready for Pickup email.

Why is my Walmart order still preparing order?

Why Does My Walmart Order Still Say Processing? The most likely reason is that it is currently classed as a ‘backorder. Walmart often waits for the new inventory of the ordered product to arrive and then sends the item when the stock arrives, rather than canceling the order altogether.

Why does my Walmart order say delivered but not received?

If the tracking details show your package was delivered and you can’t locate it, please wait two full days (excluding Sundays and holidays) for the package to arrive. We recommend checking around your home and asking your neighbors if they may have received it for you.

Why is my Walmart order still preparing?

Does Walmart refund stolen packages?

Walmart does not have a direct stolen or missing packages policy either, but they recommend waiting 24 hours after receiving a delivery confirmation to see if the package turns up. From there, allow 24 hours for Walmart to reach back out to you with a response regarding a refund or replacement shipment.

Did not get Walmart confirmation email?

You should receive a confirmation sent to the E-mail address you provided within the next 24 hours. If you do not receive the confirmation, it is likely that the order did not reach us. You may check the status of a pending order at 1-866-925-2432.