Does tmobile charge restocking fee?
You may also be required to pay a restocking fee based on the Full Retail Price (“FRP”) of the Device as follows: $70 for devices with a FRP of $600 or more; $40 for devices with a FRP between $300-$599; and $20 for devices with a FRP of less than $300.
How much is a restocking fee?
According to Consumer Reports, restocking fees typically represent 15% to 20% of the item’s original purchase price. However, some companies may charge more or less depending upon individual policies.
Do I have to pay restocking fee?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn’t charged if you’re returning an item because of a defect or missing part, or because it wasn’t what you ordered. You don’t have to pay a restocking fee if the item you are returning is defective.
What happens if I don’t return my damaged phone to T-Mobile?
If we don’t receive your device within 30 days of starting the return, you will be charged a non-return fee. Our return center will check the condition of the device when we receive it. If it’s damaged beyond normal wear and tear or is missing parts, you will be charged a damage fee.
How do I cut a line from T-Mobile?
Cancellation guidelines
- Online at t-mobile.com/guestpay (you’ll need your account number – located at the top right corner of your bill)
- T-Mobile store.
- Mail (Address details are on the Pay your T-Mobile bill page)
- Call 1-877-453-1304.
What is T-Mobile’s return policy?
You have 14 days to return a device purchased at a store. You can go to any T-Mobile store to return a device. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt.
How much is the restocking fee for T-Mobile?
You may also be required to pay a restocking fee based on the Full Retail Price (“FRP”) of the Device as follows: $70 for devices with a FRP of $600 or more; $40 for devices with a FRP between $300-$599; and $20 for devices with a FRP of less than $300.
How long does it take to return a T Mobile phone?
If you purchased your order in a T-Mobile store, your return can only be processed in a store. Online and phone orders must be returned by contacting customer care. You have 14 days to return a device purchased at a store. You can go to any T-Mobile store to return a device. A restocking fee may be charged for the return.
What are the hidden fees on my T-Mobile bill?
If you are required to return a device to T-Mobile, you have to mail that device within 7 days, but if it is damaged or you mail a different device, or you don’t mail it on time you will be charged a non-refundable hidden fee up to $500 which will appear on your bill as “Warranty Non-Return Fee”.
Are there hidden fees for T-Mobile in Puerto Rico?
If you live in Puerto Rico there is a one-time hidden activation fee. If you need a second copy of your bill, you get one free reprint every calendar year but any additional request will incur a hidden $5 fee and it will show up as a bill reprint fee. If you make a late payment, T-Mobile will charge you a late fee.
