Are there any Bose products in the outlet?

Every Bose Certified Refurbished product undergoes thorough internal and external cleaning, as well as authentic Bose replacement parts (as needed, i.e. new earcups). There are no products currently available in our Outlet, but please check back soon. More products — every day.

How to return a Bose phone to a Bose store?

For questions, or assistance with your product, just come in to any Bose Store, or call a service specialist at 1-800-379-2073. Furthermore, any product purchased directly from Bose—by phone, in store or online—can be returned to any Bose Store for your convenience. It’s our commitment to you.

Are there any Bose products that are factory renewed?

Factory Renewed products Sold exclusively at our Bose Factory Outlets, Bose Factory Renewed products are thoroughly inspected, tested and refurbished to meet strict Bose sound quality standards. They’re a great way to enjoy the same performance and warranty as new products, at a great price.

What kind of warranty do I have with Bose?

Backing our quality commitment is a 1-year warranty (when purchased directly from Bose), the same as any new Bose product. As good as new Every Bose Certified Refurbished product undergoes thorough internal and external cleaning, as well as authentic Bose replacement parts (as needed, i.e. new earcups).

Where can I get support for my Bose?

To support you, our website can process any purchase, and you can get 24-hour service for returns, exchanges, or repairs by visiting our Support page. We recommend you contact your nearest store to check on product availability.

Do you get free shipping on Bose headphones?

Free standard shipping for orders of $50 or more | Free return shipping | 30-day risk-free trial | Free support

What can I do with a Bose refurbished system?

Bose Certified Refurbished products come in new packaging with everything a new Bose product would: accessories, cables, up-to-date software, etc. Start listening or expand your system at a lower price. All Bose Certified Refurbished products are available for less.