Is boohoo trustworthy?

For those who were wondering, “Is Boohoo legit?” the answer is yes, the company is certainly legit and, due to being public, has to disclose much more information than many other fashion websites.

Does boohoo have a good return policy?

If you receive the wrong or faulty product, you can return your item for a full refund within 28 days of purchase. You wore, used, washed, or damaged the products. The items don’t have the original labels still attached. You tried on your Boohoo shoes outdoors.

How long does it take for a boohoo refund to come through?

A typical refund will take up to 21 days, that’s 14 days for the parcel to arrive back at our warehouse and us processing with up to 7 days for it to make its way through the banking system.

Does boohoo do free returns?

RETURNS. UK returns are FREE using the returns portal; you have 28 days, from the day you receive it, to send something back.

Why are boohoo clothes so cheap?

Dubbed the leader of the “ultra fast fashion” movement, Boohoo keeps its suppliers close to home in order to meet the rapidly growing demand for cheap clothing. The Times reports that the workers in a Leicester factory making pieces for Boohoo were paid only half of the country’s minimum wage.

Are boohoo returns easy?

It’s now easier than ever because all you have to do is drop it off at your local Post Office. That’s it. You don’t even have to print a return label at home.

Does boohoo refund delivery fee?

Online stores including Asos, Boohoo and Topshop routinely pocket the postage and packaging costs – often called delivery fees or charges – when customers return goods. Lawyers say the original delivery fee should be handed back automatically as part of any refund if the items are returned within a set period.

Does boohoo use Royal Mail?

boohoo help team on Twitter: “@tiffanykitchekk We use various couriers, Hermes, DX Mail, Royal Mail etc. Hope this helps. x”

How much do boohoo returns cost?

It costs $15 to return an item which is on top of $15 postage to purchase the item.

Is Boohoo a dodgy?

Boohoo has a consumer rating of 1.8 stars from 1,082 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Boohoo most frequently mention customer service, next day and tracking number problems. Boohoo ranks 705th among Women’s Clothing sites.

Is Boohoo a Chinese company?

Boohoo Group plc is a United Kingdom-based online fashion retailer, aimed at 16–30 year olds. The business was founded in 2006, and had sales in 2019 of £856.9m.

How are the customer reviews on Boohoo.com?

Boohoo has a consumer rating of 1.9 stars from 858 reviews indicating that most consumers are generally dissatisfied with their purchases. Boohoo also ranks 39th among Clothing sites. The most common issues with Boohoo are around customer service, which is not as good as expected by some customers.

How long does it take to get a return from Boohoo?

Chia very helpful on WhatsApp chat… Chia very helpful on WhatsApp chat regarding a return On the website said shipping is up to 8… On the website said shipping is up to 8 business days and it came way later than that. Pulled it out of the package and it was wet and had dirt on it, and smelled like the outside.

How are the BooHoo help team so helpful?

Boohoo help team are superstars! Boohoo help team are superstars!! Really fast response and really really helpful!! We appreciate your great 5* review. It’s great that Martin was able to help you with his fast responses. Very quick response from ANJIE on…

Is there a problem with a Boohoo gift card?

Problem with gift card, Good customer support. I had a problem with a gift card going through on boohooman but it turns out you have to go onto boohoo to use them, the support had a good response time and thank you to Nicole for telling me that i have to use gift cards on boohoo and not boohooman 🙂 Thanks for your 5* review.