What happened to Army enterprise email?

All army users having AKO accounts and CAC will be switched to Army Enterprise Email. Now they won’t be able to gain entry into their email by simply using a username and password, not anymore. DoD is on its way to completing the switching of the army’s 1.4 million users to Enterprise Email by the end of March 2013.

What is the Army enterprise email address?

Enterprise Webmail link: In the Under Secretary of the Army memorandum regarding Enterprise Email, the @mail.mil email address is the default email address on all new CACs issued since 6 January 2014.

How do I setup my enterprise email?

The following steps will guide you through the process:

  1. Tap Settings.
  2. Tap “Mail, Contacts, Calendars”
  3. Tap “Add Account…”
  4. Tap “Other”, then “Add Mail Account”
  5. Enter your name, your FULL e-mail address, and your e-mail password.
  6. Ensure the IMAP button is selected.
  7. Use the following information for Incoming Mail Server:

Can I access AKO without CAC?

Click the “I Accept” button on the warning box. Select “Register without a CAC”. Type your social security number in the box and click next.

Why is AKO not working home?

Go to Tools > Internet Options> Advanced Tab. c. Scroll down to the Security section and ensure that the Use TLS 1.0 option is checked, then click OK. If the issue persists, then get in touch with the site administrators for further assistance.

How do I setup my AKO email on outlook?

Type your complete AKO email address into the Email Address box. Choose “IMAP” as the account type and enter “imap.us.army.mil” into the Incoming Mail Server box. Type “mailrouter.us.army.mil” into the Outgoing Mail Server box. Enter your AKO user name and password in the Logon Information section.

How do I link my enterprise email to Outlook?

Enterprise Mail Setup- Outlook 2016 IMAP

  1. Open your “Control Panel”. (
  2. Click “Mail (Microsoft Outlook 2016)”
  3. If a profile already exists, click on “Show Profiles”.
  4. Enter a profile name (It can be anything!
  5. Select “Manual setup or additional server types”.
  6. Select “POP or IMAP” and click “Next”.

Is AKO gone?

(Jan. 25, 2019) — Contrary to popular belief, Army Knowledge Online (AKO) is NOT going away — it is modernizing and upgrading, with new and improved features to accommodate today’s Army.

Can you access Ako email through active client?

I can log into AKO just fine; sign documents, and access my cac card certs. through active client… but no enterprise email

How to fix Ako problems in Internet Explorer?

Answer 19: Internet Explorer users: 1 Verify you have the latest DoD certificates installed 2 Follow the guidance in this PDF to make sure your browser is configured correctly. 3 Go to: Tools, Internet Options, Advanced (tab) and click on: Restore advanced settings (button)

How to remove Ako certificates from Internet Explorer?

Answer 14.1: Open Internet Explorer, Click Tools, Internet options, content (tab), certificates (button) and delete all the certificates listed. Remove, then Re-insert your CAC into the reader, your certificates should automatically reload. If they don’t, open ActivClient, click Tools, Advanced, and select Make Certificates available to Windows.

Is there a problem with Ako specific problems and solutions?

Answer 8.1: Go to: https://www.us.army.mil from this link. There could be a problem with the shortcut in your favorites. Simply re add AKO to your favorites replacing your existing one. I also right click and select properties to remove all of the extraneous stuff after us.army.mil then save.