How do I contact the Ombudsman South Australia?
Ombudsman SA is located at Level 8, 95 Grenfell Street, Adelaide, South Australia, 5000. Anyone wishing to contact our office, including to make a complaint about a South Australian government department or local council, should do so by using the web form or by emailing us at [email protected].
How many Ombudsman are there in Australia?
Since then, there have been many changes – public authorities have merged and separated and there have been seven different Ombudsmen. Michael Barnes is the current Ombudsman and was appointed in December 2017.
Is there an Ombudsman in Australia?
The Office of the Commonwealth Ombudsman safeguards the community in its dealings with the Australian Government. We also have oversight of some private sector organisations. If an Australian Government agency has treated you unfairly or unreasonably, we can help you find a solution.
What is the role of the Ombudsman South Australia?
We deal with complaints about administrative acts. For example, your complaint might be about: a decision-making process. a failure to act or delay in taking action.
What powers does an Ombudsman have?
What powers does the Ombudsman have? The Ombudsman has the right to summon persons and papers (i.e., to require the attendance of witnesses and to have access to information) and absolute privilege to protect his or her reports. These powers are analagous to the powers of a High Court Judge.
What are the two types of ombudsman?
Parliamentary Ombudsmen who take complaints from citizens and constituents about government agencies Industry-based Ombudsmen who take complaints from customers of companies providing particular services—such as telecommunications, banking, insurance, investments, energy, water and public transport.
When should I go to the Ombudsman?
When you complain, tell the ombudsman if you’re vulnerable – for example if the situation you’re complaining about has affected your mental health. The ombudsman might be able to deal with your complaint more quickly.
How to contact the Ombudsman of South Australia?
Anyone wishing to contact our office, including to make a complaint about a South Australian government department or local council, should do so by using the web form or by emailing us at [email protected].
Is the Australian Financial Complaints Authority an ombudsman?
What is an ombudsman? The Australian Financial Complaints Authority is a free and independent ombudsman service that resolves complaints by consumers and small businesses about financial firms. An ombudsman is an independent person who investigates and resolves complaints between parties.
Why is the Commonwealth Ombudsman important to Australia?
Watch this video to find out more on how we can help you. The Commonwealth Ombudsman acknowledges the Traditional Owners and Custodians of country throughout Australia and acknowledges their continuing connection to land, sea and community.
How does the Financial Ombudsman Service work?
As an ombudsman service, we accept complaints from consumers and small businesses (defined as businesses with fewer than 100 employees) about a financial service or product. We accept complaints online, via email, over the phone and in writing. We accept and consider complaints about financial products or services.
