What is zendesk Sunshine used for?

The Zendesk Sunshine platform lets you connect and understand all your customer data wherever it lives. The Sunshine data layer isn’t associated with one Zendesk product, but you can model relationships with certain native objects like tickets and users.

Is zendesk sunshine free?

Zendesk Sunshine is available in the Suite, which means you can get it for anywhere from $49 per agent per month to $150 per agent per month. This is a great deal, considering the Sunshine platform on its own will cost you at lest $495 per month, although it depends on how many agents you have using it.

What is zendesk sunshine conversation?

Sunshine Conversations lets you share a single, continuous conversation with every team in your business. With a unified API and native connectors to popular business applications like Zendesk and Slack, everyone in your organization can get access to a single view of the customer conversation.

What type of platform is zendesk?

CRM company
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate.

Who uses Zendesk?

Here’s the list of top-10 companies that have transformed their customer service using the Zendesk Help Center.

  • Dropbox.
  • Etsy.
  • Nokia WiFi Help Center.
  • League of Legends.
  • Kickstarter Support.
  • Buffer Help Center.
  • Zoom Help Center.
  • Ultimate Ears Help Center.

How much is happy fox?

Pricing and Plans HappyFox offers four pricing tiers ranging from $29 to $89 per user per month when paid annually (add $10 monthly per user regardless of price level if paying monthly).

What is zendesk smooch?

Smooch’s platform standardizes communication across social messaging channels and across its own web and mobile SDKs — meaning businesses can follow a conversation thread from any messaging channel while providing their customers with a consistent messaging experience.

What is zendesk message?

Messaging is one of the ways Zendesk lets you communicate with your customers, by helping you to deliver rich, modern, and automated conversation experiences through the Web Widget and mobile SDKs. Admins can use Flow Builder to create automated, interactive conversations with customers.