How do I contact THE OUTNET?

Call us at: +1 855 688 7736 from 9am-9pm EST, seven days a week.

  1. Our Considered Pledge.
  2. Clothing Care Guides.
  3. How To Find Your Size With Fit Finder.
  4. Student Discount.

How long does shipping take with outnet?

We aim to send your order within 48 hours (excluding weekends) once we’ve accepted it. During Clearance and busier times, it can take slightly longer. Stay tuned for an email as soon as it has left us with tracking details.

Do you have to pay customs with THE OUTNET?

We ship to you on a Delivery Duty Paid (DDP) basis, which means that all relevant import taxes and duties will be included in the final purchase price at checkout.

Is THE OUTNET owned by net a porter?

Launched in 2009, THE OUTNET has since established itself as the benchmark of luxury discount shopping, offering over 350 designer fashion brands at exceptional prices of up to 70% off. THE OUTNET is part of YOOX NET-A-PORTER GROUP.

Where is THE OUTNET from?

London
Launched in 2009, the London-based e-tailer has made a name for itself by stocking previous-season goods at up to 75% discount. Since its inception, the company has carved out a particular niche in the discount luxury fashion space.

What courier does outnet use?

DHL ON DEMAND DELIVERY Place your shipment on hold.

Does outnet charge for returns?

As soon as we’ve received and taken care of your return, we’ll email you to confirm that your refund has been issued. Refunds will be credited to the payment method used to place the order and will exclude: $7.95 + tax for your return. the initial delivery cost.

Is outnet sell authentic?

Every item we sell on THE OUTNET is 100% authentic as we’re an authorized online stockist for all the designers we carry. Your purchase will be dispatched in its original designer packaging (including all tags and dust bag, if applicable).

What country is the outnet?

Launched in 2009, the London-based e-tailer has made a name for itself by stocking previous-season goods at up to 75% discount. Since its inception, the company has carved out a particular niche in the discount luxury fashion space.