How does IC solutions work?

ICSolutions is the inmate telephone service provider at the facility where your friend or family member resides. ICSolutions offers you the option to set up one of two account types that enable you to fund (prepay for) calls placed to you by an inmate. 2. I used to receive Collect Calls from an inmate, but now I can’t.

What facilities use IC solutions?

Our services are deployed in more than 230 correctional facilities across the country, including 6 statewide Department of Corrections prison systems, servicing over 260,000 inmates.

Where is IC solutions located?

San Antonio, TX
Our company headquarters is located in San Antonio, TX, with offices in California, Florida, Missouri, New Jersey, Ohio and Dallas TX. Additionally, we field technicians and site administrators stationed across the country.

How can I receive inmate calls?

In such instances, you can call GTL at 800-483-8314 to sign up for a prepaid calling account and begin receiving calls again. Please note in order to receive calls to cell phones, inmates must call either prepaid collect or use their inmate debit calling account.

What is IC solutions phone number?

1 (888) 506-8407
You can also call our toll-free customer service center at 1 (888) 506-8407. Customer Care Representatives are available 24 hours a day, 365 days a year to answer your questions and process your purchase.

How do I contact ICSolutions?

You can also call our toll-free customer service center at 1 (888) 506-8407. Customer Care Representatives are available 24 hours a day, 365 days a year to answer your questions and process your purchase.

What can inmates buy in jail?

Federal prisoners can get various types of meat (e.g., tuna, mackerel, chili), beverages (e.g., sodas, tea, coffee, drink mixes), snacks (e.g., Little Debbie’s snacks, trail mix, chips), and a plethora of personal items (e.g., clothing, shoes, hygienic items, radios, MP3 players, postage stamps, copy cards).