How do I find my Dexcom transmitter ID?
Locate the ID on the bottom of the transmitter before attaching it to a sensor. The transmitter ID can also be found on the Dexcom transmitter box. In the Options menu, tap the Down Arrow > My CGM. Tap Press to Set Up located next to Transmitter ID.
What is the transmitter SN on dexcom G6?
There is a SN on the back of the small box the transmitter comes in. There’s a square around it and the SN starts with an 8. It should be on the bottom of the box. The app shows you guide lines.
Can dexcom G6 connect to pump and phone?
A single transmitter cannot be connected to your insulin pump and a Dexcom receiver at the same time. If you wish to remain connected to both devices, please keep your phone near your transmitter to maintain the connection. Your transmitter and pump can’t “see” each other.
Why is my dexcom transmitter not pairing?
Make sure that the dexcom app is updated. Leave the transmitter (gray part) in another room, with your Bluetooth turned off, wait for at least 14 minutes and then turn the Bluetooth back on and try to reconnect the transmitter (this one worked for me) Make sure your devices battery saver is OFF. Restart your device.
Why is my Dexcom transmitter not pairing?
What is the phone number for dexcom?
1 (888) 738-3646
Dexcom/Customer service
How do I change the ID on my dexcom transmitter?
Entering your transmitter ID
- Remove the transmitter from its packaging.
- From the Home Screen, tap OPTIONS.
- Tap the down arrow then tap My CGM.
- Tap “tap to set up” to the right of Transmitter ID.
- Using the onscreen keypad, enter the unique transmitter ID.
- Tap NEXT.
How do I connect a transmitter?
The first time you use the transmitter, press and hold the Power Button until the LED indicator flashes red and blue alternately. Now the transmitter is in pairing mode. Please follow the instruction of your Bluetooth receiving device to bring it into pairing mode and it should automatically pair with the transmitter.
