What is Cisco Partner Support Service?
Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of support services practices to help expand your business.
What is Cisco ESS with 8X5XNBD?
For example, 8x5xNBD indicates that a technical support engineer is available 24×7 and advance hardware replacement is available 8 hours per day (delivering the replacement hardware during normal business hours only), 5 days a week, with next business day delivery.
What is Cisco service full coverage?
Cisco investment Cisco® designed the Services Full Coverage buying program to cover your assets and help you avoid surprises. Services Full Coverage provides enterprise-wide support coverage for your current hardware inventory, as well as for all future purchases of qualifying products.
What percentage of Cisco’s business goes through partners?
With over 62,000 partners globally and approximately 85 percent of Cisco’s revenue going through the channel, partners play a critical role and digital marketing has become a crucial component of their overall success.
What is PSS Cisco?
Cisco Partner Support Service (PSS)
What is Solution Support Cisco?
Solution Support: All Cisco products (hardware and software) deployed in your Cisco solution must be covered by Solution Support where this service is available. These contracts are required so that Solution Support engineers can collaborate with Cisco product support teams on complex issues when necessary.
What does ESS in Cisco stands for?
The Cisco® Embedded Service Switch (ESS) extends switching capabilities to mobile and embedded networks that operate in extreme environments.
What is Cisco service Level SNT?
SNT = SMARTnet and P stands for Premium. This ONLY includes the device and any software that comes on it by default such as the iOS version. SWSS allows you to upgrade to the newest version of that software and call up Cisco TAC (Technical Assistance Center) or help with related issues during the time of coverage.
What is Cisco extended support?
Summary: Extended Support provides support for Cisco Hardware and On-Premise, perpetual Application Software that are beyond the Last Date of Support (LDoS). Extended Support for Software will be provided solely for product families that are beyond Last Date of Support.
What is Cisco go to market strategy?
The OSM Active strategy is an innovative and collaborative go-to-market approach under which the OSMs (original storage manufacturers) retain the primary solution distribution role, while taking advantage of Cisco’s direct sales force to actively provide information about the MDS-family switches at the end-user and …
How many Cisco partners are there?
Out of all 12,000 Cisco partners in the United States, ConvergeOne is one of only 10 to have achieved the highest authorizations for Data Center, Cloud, and Managed Services.
What do you need to know about Cisco Partner support?
If you don’t find what you need, call us. Get answers on products, solutions, services, design, configuration, installation, and demos to help you make the sale. Product and services questions, troubleshooting, and fixes after solutions have been installed.
How to order PSS from a Cisco Partner?
•Cisco PSS can be ordered using the following tools: Cisco Service Contract Center (CSCC) Cisco Ordering Tool (OT) Cisco Commerce Workspace (CCW) Partner business-to-business (B2B) integrated ordering systems •No change when ordering Cisco Branded Services. © 2010 Cisco Systems, Inc. All rights reserved. 7
Which is Cisco Service does not support PSS?
not present PSS Contracts Description PSBU * PSS SWSS SAU PSCU * PSS UCC SWSS SAU PSSD PRTNR ESS SW 8X5XNBD PSSE PRTNR ESS SW 8X5X4
Is the Cisco SP infrastructure a Cisco Partner?
SP Infrastructure C97-694549-00 © 2011 Cisco and/or its affiliates. All rights reserved Cisco Confidential 5 C97-694549-00 © 2012 Cisco and/or its affiliates. All rights reserved Cisco Confidential 6
