Does Verizon always charge a restocking fee?

You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).

Can you return a screen protector to Verizon?

Screen protectors/glass are not eligible for defective returns.

Will Verizon refund activation fee?

Verizon activation fees are non-refundable unless you terminate service within 3 days of activation. A restocking fee of $50 will apply to any return or exchange of a wireless device except where prohibited by applicable law.

How long do you have to return a trade-in phone to Verizon?

30-day
Get steps to ship us your 30-day return, warranty, early upgrade or trade-in device.

How do I avoid restocking fee?

If one orders an item online and the product turns out to be a different color or size than the one actually ordered, then the buyer can usually exchange the item in question free of charge. It is also possible to avoid restocking fees by only shopping at retail outlets that do not charge such a fee.

How much are Verizon restocking fee?

Returning your merchandise does not automatically terminate your service. To cancel your service, you must contact Customer Service. A $50 restocking fee may apply to mobile device returns and all exchanges (excluding Hawaii).

What is the early termination fee for Verizon?

Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.

What is Verizon return policy?

You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. A $50 restocking fee applies to any return or exchange of a wireless device*.

How can I get a Verizon activation fee waived?

When it comes down to people who don’t want to pay any kind of upgrade fee, the primary option is to do the upgrade yourself and get rid of 50% of the fee. In case you want additional waiving, you will need to call customer support and ask them for the waive.

How can I waive my Verizon installation fee?

the waiver of the installation fee is better done from the online ordering versus going through telephone sales or online chat. once you start the cancellation process before install Verizon will give you what you want to save the sale. Make sure you get a written confirmation email before agreeing to the new install.

Can you return a phone to Verizon if you don’t like it?

You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you’ll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.

How much does it cost to return a Verizon phone?

A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should review that location’s return policy regarding their acceptance of device returns. You are permitted to make one exchange.

Who is responsible for activation fees for Verizon?

You will remain responsible for your Activation Fee unless you terminate service within three days of activation. You will also be responsible for all applicable usage fees, prorated access charges, taxes, surcharges or other charges that accrued to your account through the termination date.

How long does it take to return a Verizon security deposit?

You will also be responsible for all applicable usage fees, prorated access charges, taxes, surcharges or other charges that accrued to your account through the termination date. If you paid a security deposit, it may take between 30 and 60 days to process the return of your security deposit.

What do I need to return to Verizon for an exchange?

You are permitted to make one exchange. To make an exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accompanied by the original receipt.