How can I contact H&M?
1 (855) 466-7467
H&M/Customer service
How do I look up an item on H&M?
SCAN
- Open the H&M app on your smartphone.
- Tap the scan icon (barcode) on the top right corner.
- Direct your smartphone towards the price tag of the item you want to know more about.
- To scan the item, make sure to fit the barcode in the frame.
- The product page will appear if the scanned item is available at hm.com.
Does H and M have a live chat?
WE’D LOVE TO HEAR FROM YOU. You can chat with our Virtual assistant 24/7 for answers to frequently asked questions and be put through to a live agent if you need more help during our opening hours below.
How do I find my H&M article number?
You’ll find it printed on the inside tags, next to “P/N”.
Where is the item number on H&M tags?
How do I use H&M app in store?
HOW TO ACCESS IN-STORE MODE:
- Open the H&M app on your smartphone.
- Tap the More menu (IOS) or the top left menu (Android)
- Activate In-Store Mode.
- Select the store you wish to access — use the list or map view to find nearby stores.
- Welcome to your in-store shopping tool!
Do I need my card to return at H&M?
Returns of H&M HOME items purchased online cannot be returned in our stores and must be returned by mail only. We will issue a refund to the original form of payment. Your refund will be issued in the form of original payment, such as the credit card used for the order. Shipping and handling costs are not refundable.
Why does H&M say this item Cannot be added?
If an item isn’t adding to your cart whilst displayed in stock, the website just hasn’t yet updated. If it’s happening with all the items, please, follow these steps: 1.) try a different browser; 2.) clear your cache and cookies; 3.)
